Shipping Policy
At DailyEase, we aim to get your orders to you quickly, safely, and affordably. Please review our shipping policy below.
1. Shipping & Delivery
We offer fast and reliable shipping across Australia. Orders are generally processed within 1-2 business days.
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3 - 5 Business Days | FREE over $50 / $4.99 under $50 |
| Expedited Shipping | 2 - 3 Business Days | $7.99 |
| Express Shipping | 1 - 2 Business Days | $14.99 |
2. Order Processing
- Orders are processed Monday to Friday, excluding public holidays.
- Weekend and holiday orders are processed the next business day.
- Tracking details are emailed after dispatch.
3. Shipping Locations
We currently ship across Australia. Delivery availability may vary for remote and regional locations.
4. Tracking Your Order
Once your order ships, a tracking number is sent by email. You can also use our Track Order page.
5. Shipping Issues
If your order is delayed or lost in transit, contact our support team and we will help resolve the issue.
6. Incorrect Address
Please check your address before ordering. We are not responsible for delivery issues caused by an incorrect or incomplete address supplied at checkout.
7. Damaged or Missing Items
Contact us within 7 days of delivery with your order number and clear photos so we can assess the issue.